Term And Conditions

HOW DOES THE RETURN POLICY WORK?

  • 1- Call our customer service to request a return place a return request online

  • 2- Our courier will arrange a pickup time for your item.

  • 2- Following the inspection of the item, we will process a refund upon approval.

  • I haven’t received the item but don’t want it anymore. Can I return what I’ve boutht? Read more
  • I received the item but I don’t want it anymore. Can I return what I’ve boutht? Read more
  • My items defective. can I return it? Read more
  • My items defective. Do I get a replacement? Read more
  • Do I get a full refund of my money for a returned item? Read more
  • Can i replace an item? Read more
  • What are the conditions for making a return? Read more
  • How long does it take the courier to pick up the items I want to return? Read more
  • How will i receive my refund if I have paid by credit card? Read more
  • How will i receive my refund if I have paid through Cash on Delivery? Read more
  • Will I be charged shopping fees when I return an item? Read more
  • If I received the gift through HiCard. Can I return the gift? Read more
  • I received a gift card through HiCard. Can I return it? Read more